The Juliana Resort will be opening for the 2020 season Memorial Day Weekend (Friday May 22nd). As the COVID-19 situation evolves, we continue to update our policies and procedures with guidance from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). We have taken every step possible to ensure your safety, from check-in to check-out, including the addition of rigorous cleaning protocols, increasing the frequency of cleaning, and placing hand sanitizing stations throughout the property.
• Hand sanitizing stations and antibacterial wipes located throughout the property.
• Every Guest Room is sanitized prior to check-in utilizing products approved by the Centers for Disease Control and Prevention (CDC) to ensure your room is the safest it can be.
• Every Guest Room Surface that is high-touch is sanitized by utilizing an FDA approved disinfectant solution applied by our staff prior to your check-in.
• All Common Area Surfaces that are high-touch (all door handles, lobby furniture and surfaces etc.) are sanitized multiple times during the day.
• Guests should follow current guidelines regarding face mask/covering whenever social distancing is not possible in public areas.
• Common Outdoor Seating Areas have been spaced out accordingly.
• Utilization of additional outdoor spaces throughout the resort.
For your peace of mind and safety we are limiting housekeeping staff from entering and servicing your room during your stay.
• Clean Towels will be replenished on Tuesday and Thursday for weekly reservations, and upon request for nightly reservations (any reservation less than 7 nights)
• Replenished Towels will be delivered to your door in sealed, sanitized bags.
• Plastic Laundry Bags are provided in your room for used towels which may be placed outside your door for our staff to retrieve.
Our reservation team can be reached directly by phone (518) 668-5191 or via email [email protected] to answer any questions, and to assist in making new reservations for the 2020 season.
The Juliana Resort Management Team
Updated May 12, 2020