Our Policies and COVID-19 Announcement

Motel Efficiency and Motel Room rates are priced for 2 persons. Efficiency Suite and Housekeeping Suite rates are priced for 4 persons. Additional occupants are $25 per day.

Weekly rentals run from Saturday through Saturday in July and August!

In-Season nightly reservations may be subject to a 20-25% surcharge.

Please Note: Outdoor Heated Pool is open between Memorial Day Weekend through Labor Day Weekend.

What To Bring to The Juliana

Beach and pool towels (in-room towels are for indoor use only), paper towels, coffee and coffee filters, and toiletries. Please no skateboards scooters, roller blades, or bicycles.

We Provide

Free basicWi-Fi, linens and towels, toilet paper, dish soap, and propane tanks for gas grills, all kitchens & kitchenettes come equipped with pots and pans, utensils, toaster, microwave, tea pot, and coffee maker.

We Do Not Permit Visitors

The Juliana Resort is private and the accommodations and facilities are intended for use by our guests only. If your relatives or friends plan to visit with you, please ask them to do so at a public area, beach, amusement park, restaurant, etc. but not at The Juliana Resort!

Vehicle parking is limited. Most parking allows one or two vehicles in front of the unit only. Depending on your needs please try to limit the number of vehicles that you bring. You are not allowed to park in any spaces other than the one(s) assigned to your unit or you will be asked to move immediately.

Docking

We have limited dock space available for our guests with boats, and arrangements for dock use must be made in advance of your arrival. The rate is $100 per/night. We do not have facilities for launching and trailer storage. You must make these arrangements with a nearby marina. If you plan on renting a boat, you still must pay and make advance arrangements for the use of our dock.

Deposits

A Deposit is required on all reservations. The required deposit amount for daily rentals (stays less than 1 week) is equal to 50% of the total room charges, including 7% state sales tax and 4% Warren County Occupancy Tax.
The required deposit amount of weekly rentals (7 days, or more) is equal to a $600 deposit (per week/per unit), or for all adjoining units an $800 deposit (per week/per unit).

Personal checks or money order are accepted for deposits only. Balance due is to be paid at check-in. We accept cash, travelers’ checks, money orders, Master Card, Visa and most debit cards (no personal checks, please).

No Early Departure Policy

Your reservation is a commitment to stay for the duration of the reservation. Any reduction in the length of stay will not reduce the amount charged. If you do not show, or arrive after 9:00 P.M. on the arrival date, it will be considered a cancellation of the entire reservation unless advanced notification is received. ALL CANCELLATIONS ARE SUBJECT TO A $95 SERVICE CHARGE, PER UNIT / PER WEEK / PER FAMILY REGARDLESS OF NOTICE.

Cancellation and Refund Policy

Deposit (less $95 service charge) will be refunded if cancellation is made at least 8 weeks prior to the arrival date.  For cancellations within 8 weeks of the arrival date, the deposit is forfeited in full.
*We highly encourage you to protect your deposit by purchasing Travel Insurance.


YOUR SAFETY & PEACE-OF-MIND IS OUR PRIORITY!

As the COVID-19 situation evolves, we continue to update our policies and procedures with guidance from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).

For your peace of mind and safety we are limiting housekeeping staff from entering and servicing your room during your stay.

• Clean Towels will be replenished on Tuesday and Thursday for weekly reservations, and upon request for nightly reservations (any reservation less than 7 nights).
• Replenished Towels will be delivered to your door in sealed, sanitized bags.
• Plastic Laundry Bags are provided in your room for used towels and trash, which may be placed outside your door for our staff to collect throughout your stay.

Our reservation team can be reached directly by phone (518) 668-5191 or via email [email protected] to answer any questions.

The Juliana Resort Management Team

 

Juliana Motel Resort

Juliana Motel Resort