Our Policies
Motel Efficiency and Motel Room rates are priced for 2 persons. Efficiency Suite and Housekeeping Suite rates are priced for 4 persons. Additional occupants are $25 per day.
Weekly rentals run from Saturday through Saturday in July & August!
In-Season nightly reservations may be subject to 30% + surcharge (plus tax).
Please Note: Outdoor Heated Pool is open between Memorial Day Weekend through Labor Day Weekend.
What To Bring to The Juliana
Beach and pool towels (in-room towels are for indoor use only), paper towels, coffee and coffee filters, and toiletries. Please no skateboards scooters, roller blades, or bicycles.
We Provide
Free basic Wi-Fi, linens and towels, toilet paper, dish soap, and propane tanks for gas grills, all kitchens & kitchenettes come equipped with pots and pans, utensils, toaster, microwave, tea pot, and coffee maker.
We Do Not Permit Visitors
The Juliana Resort is private and the accommodations and facilities are intended for use by our guests only. If your relatives or friends plan to visit with you, please ask them to do so at a public area, beach, amusement park, restaurant, etc. but not at The Juliana Resort!
Vehicle parking is limited. Most parking allows one or two vehicles in front of the unit only. Depending on your needs please try to limit the number of vehicles that you bring. You are not allowed to park in any spaces other than the one(s) assigned to your unit or you will be asked to move immediately.
Docking
We have limited dock space available for our guests with boats, and arrangements for dock use must be made in advance of your arrival. The rate is $100 per/day, and is dependent on the boat size. We do not have facilities for launching and trailer storage. You must make these arrangements with a nearby marina. If you plan on renting a boat, you still must pay, and make advance arrangements for the use of our dock!
Deposits
A Deposit is required on all reservations. The required deposit amount for daily rentals (stays less than 1 week) is equal to 50% of the total room charges, including 7% State Sales Tax and 4% Warren County Occupancy Tax.
Personal checks or money order are accepted for deposits only. Balance due is to be paid at check-in. We accept cash, travelers’ checks, money orders, Master Card, Visa and most debit cards (no personal checks, please).
No Early Departure Policy
Your reservation is a commitment to stay for the duration of the reservation. Any reduction in the length of stay will not reduce the amount charged. If you do not show, or arrive after 9:00 P.M. on the arrival date, it will be considered a cancellation of the entire reservation unless advanced notification is received. ALL CANCELLATIONS ARE SUBJECT TO A $95 SERVICE CHARGE, PER UNIT / PER WEEK / PER FAMILY REGARDLESS OF NOTICE.
Cancellation and Refund Policy
Weekly Reservation Policy (stays 7 days, or more): Deposit for weekly reservations, less a $95 service charge, will be refunded if cancellation is made at least 8 weeks prior to the arrival date. For cancellations made within 8 weeks of the arrival date, the deposit is forfeited in full. *We highly encourage you to protect your deposit by purchasing Travel Insurance.
Nightly Reservation Policy (stays less than 1 week): Deposit for daily reservations daily rentals, less a $95 service charge, will be refunded if cancellation is made at least 2 weeks prior to the arrival date. For cancellations made within 2 weeks of the arrival date, the deposit is forfeited in full. *We highly encourage you to protect your deposit by purchasing Travel Insurance.